Your Privacy Matters
We're committed to protecting your privacy while providing powerful service monitoring. Learn how we handle your data with care and transparency.
Last Updated: January 31, 2025
Our Commitment
At Downtester, we understand the importance of your privacy and the trust you place in us. Our privacy policy is designed to be transparent about how we collect, use, and protect your data while providing our monitoring services.
Monitoring Data
Information We Collect
Information You Provide
• Account information (email address, username, password)
• Contact information when submitting reports or feedback
• Service status reports and comments
• Subscription preferences
Information Automatically Collected
• IP address
• Browser type and version
• Device information
• Operating system
• Time zone
• Usage patterns and interaction with our platform
• Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for:
• Providing and maintaining our service disruption monitoring platform
• Processing and displaying user-submitted reports
• Sending service notifications and updates
• Analyzing usage patterns to improve our service
• Detecting and preventing fraud or abuse
• Communicating with you about your account or our services
• Complying with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Your data is protected through:
• Industry-standard encryption in transit and at rest
• Regular security audits and penetration testing
• Secure data centers in compliance with international standards
• Automated backup systems with encryption
Your Rights
You have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
Questions About Privacy?
If you have any questions about our privacy policy or how we handle your data, please don't hesitate to contact our Data Protection team at [email protected]