Terms of Service

Please read these terms carefully before using our service monitoring platform. By using our services, you agree to these terms.

Last Updated: January 2024

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of our service monitoring platform. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services.

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Service Description

Our platform provides service monitoring and outage detection that includes: • Real-time status monitoring of popular services and platforms • User-reported issue tracking • Service disruption alerts • Historical outage data and trends • Status updates and notifications Our services are provided "as is" and may be updated or modified over time.

User Responsibilities

As a user of our platform, you agree to: • Provide accurate information when reporting issues • Not submit false or misleading reports • Use the service in compliance with applicable laws • Not attempt to manipulate reporting statistics • Not abuse or overload our reporting systems You are responsible for all activities under your account and any reports you submit.

Acceptable Use

You agree not to: • Submit automated or bot-generated reports • Create multiple accounts to inflate reports • Share false or unverified service status information • Harass or mislead other users • Use our service for any illegal purposes Violation of these terms may result in immediate account termination.

Service Limitations

Please be aware that: • We do not guarantee real-time accuracy of all reports • Service status is based on user reports and our monitoring • Coverage may vary by service and region • We may modify or discontinue monitoring of specific services • External factors may affect monitoring accuracy We strive to provide reliable information but cannot guarantee complete accuracy.

Payment Terms

For premium features: • Payments are processed through secure payment providers • Subscriptions auto-renew unless cancelled • Refunds are handled case-by-case • Pricing may change with advance notice • Failed payments may result in service interruption Free tier limitations and premium feature restrictions apply as specified.

Termination

We reserve the right to: • Suspend or terminate accounts for violations • Remove or modify user-submitted reports • Delete inactive accounts • Modify or discontinue service monitoring You may terminate your account at any time by contacting support.

Intellectual Property

All rights reserved for: • Our platform and its code • Our branding and trademarks • Our monitoring methodology and algorithms • Statistical analysis and reporting formats You retain rights to your submitted reports while granting us license to use them.

Liability & Warranty

Important limitations: • Service provided "as is" without warranties • We're not liable for service outages or losses • Our liability is limited to fees paid • Force majeure events may affect monitoring • Some jurisdictions may have additional rights Use of our service is at your own risk.

Questions About Our Terms?

If you have any questions about these Terms, please contact us at [email protected]